E3 Journal of Medical Research

E3 Journal of Medical Research Vol. 3 (4) pp. 042-045, April 2014; © E3 Journals; ISSN 2276-9900

Association between quality of work life and occupational stresses in personnel of social security organization in Hamadan province, IR Iran

Abstract

Quality of work life (QWL) is a multimodal comparative concept influenced by time, place, and personal and social values. Occupational stress is also a physical, mental, and emotional reaction experienced by individual’s changes and needs of work life. The present study was aimed to assess relationship between quality of work life and occupational stresses in personnel of social security organization in Hamadan province, IR Iran. In a cross-sectional study performed in 2011, 58 personnel of the committee of treatment management in Hamadan social security organization were selected by census method. Study information was collected by the two standard self-administered questionnaires including the QWL questionnaire and the Holmes and Rahe stress questionnaire.QWL was significantly associated with personnel education level (p = 0.001) and work experience (p = 0.003). According to the Pearson’s correlation test, a positive association was revealed between QWL score and stress scale of personnel (Beta = -0.782, p = 0.003).Managers should pay particular attention to the quality of working life. Therefore, they were able to increase participation of the personnel in decisions affecting their jobs and work environment through execution of QWL programs such as establishing open and appropriate communication networks in their organizations. This program has a special importance for newly recruited employees, and for those with lower levels of job demands. Thus, reducing occupational stress is expectable due to increase of job satisfaction.

Keywords: Quality of work life, Occupational stress, personnel